About

MPM is led by Trisha McAuley OBE, an expert in bringing the stakeholder into public and private sector thinking, and in enabling high value change and action as a result.

Trisha has over twenty years' experience as a successful senior leader in consumer policy, operating within Scotland and across the UK. She has a track record of high level, impactful and influential stakeholder engagement. She has worked effectively and constructively with business, public services, governments and regulators, bringing about change to the mutual benefit of consumers and business. She has played a key role in building consensus and operating in challenging, high profile stakeholder environments, enhancing and safeguarding organisational reputation. Trisha was awarded an OBE for services to consumer affairs in the 2015 New Year’s Honours list. She is now a successful portfolio Non-executive Director and management consultant, working across a broad range of fields in the public, private and voluntary sectors. Trisha was named as one of 100 Women to Watch in Cranfield University’s 2017 FTSE 350 Female Board Report.

The three Cs

Trisha has been influential in ensuring that new government and regulatory policies are framed to have the interests of consumers, customers and communities (“the three Cs”) at their heart. However, she has widespread experience of the practical difficulties then facing the organisations that have to implement and deliver these, and the lack of practical expertise that exists to help them translate policy into practice effectively. McAuley Policy and Management (MPM) aims to fill that gap.

Trisha has led successful public sector businesses and professional staff teams through times of growth, challenge, change, merger and closure. Her leadership in ensuring staff teams delivered with professionalism and impact in the midst of protracted uncertainty has been admired by many.

“As every day goes by the voice of the consumer grows in strength and influences everything in its path. Trisha McAuley has an exceptional understanding of this reality and the impact it has on organisations. Her advice on how the public and private sector can respond and anticipate these demands is invaluable and offers a way to rebuilding trust with customers, consumers and communities alike.”

George Mayhew, Corporate Affairs Director, National Grid